Civil Registry and Identity Management
Manages national ID enrollment, passport production, and civil registry records.
Birth and marriage records, identity enrollment, biometric capture, passport issuance, and document corrections.
Hotline: 122
interior@alteria.gov
Immigration and Border Services
Oversees entry control, residency services, travel permissions, and border coordination.
Residence permits, border inspection, visa support, traveler documentation, and migration compliance.
Hotline: 144
borders@alteria.gov
Police Affairs and Public Safety
Coordinates policing liaison, public order standards, and public-event safety oversight.
Police liaison, character certificate processing, crowd-safety coordination, and safety enforcement policy.
Hotline: 177
safety@alteria.gov
National Civil Protection Agency
Leads disaster preparedness, emergency operations, and public warning coordination.
Flood readiness, shelter management, emergency drills, risk communication, and response logistics.
Hotline: 199
civilprotection@alteria.gov
Local Government Affairs
Supports governors, municipal administrators, and district offices on public order and reporting standards.
Provincial coordination, local administrative guidance, incident reporting standards, and community liaison.
Hotline: 188
localgov@alteria.gov