Alteria Interior

Identity, safety, and public services portal

Institutional structure

Interior agencies and operational departments

An overview of the directorates and agencies associated with Alteria Interior and their service responsibilities.

Civil Registry and Identity Management

Manages national ID enrollment, passport production, and civil registry records.

Birth and marriage records, identity enrollment, biometric capture, passport issuance, and document corrections.

Hotline: 122

interior@alteria.gov

Immigration and Border Services

Oversees entry control, residency services, travel permissions, and border coordination.

Residence permits, border inspection, visa support, traveler documentation, and migration compliance.

Hotline: 144

borders@alteria.gov

Police Affairs and Public Safety

Coordinates policing liaison, public order standards, and public-event safety oversight.

Police liaison, character certificate processing, crowd-safety coordination, and safety enforcement policy.

Hotline: 177

safety@alteria.gov

National Civil Protection Agency

Leads disaster preparedness, emergency operations, and public warning coordination.

Flood readiness, shelter management, emergency drills, risk communication, and response logistics.

Hotline: 199

civilprotection@alteria.gov

Local Government Affairs

Supports governors, municipal administrators, and district offices on public order and reporting standards.

Provincial coordination, local administrative guidance, incident reporting standards, and community liaison.

Hotline: 188

localgov@alteria.gov